This document will walk you through a step by step process to restoring files from your Acronis backups.
- Open a web browser and go to https://eu-cloud.acronis.com/login
- Login with your admin login credentials (provided by us)
- Select Backups in the main window
- Select the storage location you wish to restore from (Either Cloud or Local) - in the example there is no local backup
- Select the backup you wish to restore from - in the example there is only one backup job to restore from. Then select "Show Backups"
- Select the backup set you wish to restore from and the press Recover Files/ Folders
- If your backup is Encrypted (it should be!) You will be prompted for the encryption password which we can provide for you. Enter the password
- Browse to the file/ Folder location that you wish to restore and click the check box to the left of it.
- Restoring the files (Download method is recommended)
- Select "Recover" to restore the file to it's original location, over-writing and existing files.
- Select "Download" to download the files locally onto your computer. - This way you can check the file on your computer then you can manually put it back on the Server